Ticket Issues and Transfers

Q: What do I do if I can’t find my tickets?

A: Start by searching your email for “brownpapertickets.com”. If you ordered Print at Home tickets then in addition to your purchase confirmation, you should have an email from Brown Paper Tickets with a ticket download link. If you purchased Physical Tickets (in other words you asked for them to be sent by mail) then you need to call Brown Paper Tickets at 800-838-3006. They will not be able to resend your tickets, but they can cancel the tickets that were mailed and move you to the Will Call list. Note that if you subsequently find your original tickets just throw them out because they will not work at the gate.

Q: What do I do if I have an extra ticket to the Ramble or still hope to find a ticket?

A: If you have any extras, please post a message to the Ramble Community Gathering Place on Facebook. If you are not a member, request to join and you will be accepted shortly. If you still need a ticket, keep an eye out on the Ramble Community Gathering Place. We understand that some people are not on Facebook, but unfortunately we don’t have any better way to handle this, so hopefully you can find a friend who uses Facebook to help you out.

Q: What is the procedure for buying / selling / transferring tickets?

A: Tickets can be sold for face value (including fees) but no more. Ticket prices including fees for 2022 are Child ($121.74), Teen ($189.99) and Adult ($315.99).  The cutoff for ticket sales / transfers is the Tuesday prior to the Ramble. No sales/transfer are allowed after that time. There was a recent incident involving a ticket scammer professing to have tickets for sale so we have revised our ticket transfer process to protect against such scams.

Following is the procedure for buying/selling tickets:

  1. Confirm the Seller has Valid Tickets to Sell – The ticket buyer should email us so we can confirm for you that the seller actually purchased tickets. Please provide us with the seller’s name, email address and types of tickets you hope to purchase. 
  2. Payment  – We do not accept responsibility for any issues (financial or otherwise) related to ticket transfers. PayPal and Venmo are good options for electronically sending payments. If not, you will have to do it by check or some other way. We cannot collect any funds for you at the gate.
  3. Proof of Transfer – The seller should email the buyer the PDF of the ticket and in that email state that they are transferring the ticket to the buyer and include the ticket type and the ticket number for each ticket being transferred. The buyer should then print out this email and bring it with them when they check in at the Ramble to avoid any confusion since the seller’s name will appear on the ticket they are using.
  4. Notify Us of the Completed Transfer – Seller needs to email us the ticket number being transferred and the name and email address of the purchaser.

Q: Can I upgrade a Child or Teen ticket to a different ticket type?

A: Yes you can. Ticket types are Child (Ages 5 – 12), Teen (Ages 13 -17) and Adult (18 and older). You can purchase a ticket upgrade as follows but you must bring BOTH your existing Child or Teen ticket AND your Upgrade ticket to the Ramble. You will not be admitted if you don’t have both of them.

  • Go to https://www.brownpapertickets.com/event/4482817

  • After arriving at Brown Paper Tickets, click on the link in the Get Tickets box that says “Enter a Password or Discount Code”.

  • Enter a code of “upgrade” and then press the “Show Available Tickets” button.

  • Complete your purchase.